In response to customer feedback, Infor Is pleased to announce an improved global customer support portal. Infor365 Online Support is your personal portal to access the Infor Support you need to help you be enterprising. Connect to –the Infor Support you need to help optimize your Infor solutions and help you be more competitive anywhere in the world – virtually, 24 hours a day, 7 days a week, 365 days a year. No matter where you are in the world, or what Infor products you use, Infor365 Online Support is designed to provide a personalized Support experience. This improved interactive portal is your voice to Infor, and helps ensure that you can take advantage of everything Infor is currently offering to help enrich, extend and evolve your Infor solutions:

• Experience an improved structure and navigation
• Gain access to critical support resources like Knowledgebase, software updates and release notes
• Log and track incidents on line
• Access the tools you need to help keep your software running efficiently
• Link to a host of additional Infor resources

Available on September 1st 2007 at http://www.infor365.com/. And, this is just the beginning. Watch for more new features and improvements over the coming weeks!

Join us at Inforum to learn more!
We’ll be conducting an educational session on all the new features of Infor365 Online Support at Inforum 2007. Be sure to join us! Click here for more detail on the session.

Kind Regards,


Marylon McGinnis
VP Infor Global Support